Apple store customer support professional#
Apple store customer support mac#

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Apple store customer support professional#

You’ll grow your career skills, too, because leaders here take an active role in your professional development. Along the way, you’ll be updating your technical know-how and educating team members about technical issues.

Apple store customer support mac#

As a Genius, you’ll be certified to perform Mac and mobile device hardware repairs, and you’ll provide other hands-on technical support. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. See available Technical Specialist roles Genius: Full-Time At Apple, the learning never ends, and team members continually support each other.

You’ll gain more technical expertise through mentoring from experienced Genius technicians, and you’ll grow professionally through development from store leadership. You’ll be our customers’ human connection to Apple: empathetic, friendly, and real - this is more about restoring relationships than repairing technology.

In this role, you won’t be expected to repair hardware.

We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Technical Specialist: Full-Time or Part-Time See which role best matches your experience.